Programme Quality and Development Coordinator (PQDC)

Application deadline closed.

Job Description

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organization, dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest
countries. Concern is currently recruiting the below post:

Job Code: 25-008-NH (You must quote this code on your application)
Job Title: Programme Quality and Development Coordinator (PQDC) (x1)
Location: Buchanan, Grand Bassa County
Reporting To: Programme Director
Responsible For: The Programme Quality & Development Coordinator (PQDC) is a senior position responsible for leading programme quality and
supporting programme development.

Contract duration: Fixed term

Job Purpose: The Programme Quality & Development Coordinator (PQDC) is a senior position responsible for leading programme quality and supporting
programme development. This includes:
• Ensuring robust Monitoring, Evaluation, Accountability & Learning (MEAL) systems are in place to generate evidence, learning and impact.
• Leading cross-cutting programme quality and accountability functions including safeguarding, gender equality and social inclusion, and
strengthening community feedback being reflected in programmes.
• Supporting high-quality proposal development and strategic business development.
• Supporting Concern Liberia’s Feedback, Complaints and Response Mechanism (FCRM).
• Supporting innovation, adaptive management and organisational learning, communications and knowledge management.
• The PQDC reports to the Programme Director, with line management of the MEAL Manager, Communications Manager, and Gender Equality &
Social Inclusion (GESI) Advisor.

Core Responsibilities:
Support Programme Development & Business Development
• Support rapid assessments, proposal development and coordination during emergencies.
• Support the development of high-quality, evidence-based expressions of interest, concept notes and donor proposals ensuring coherence with the
Liberia Country Strategic Plan (CSP), Concern’s sectoral strategies and programmatic approaches.
• Provide support to the PD and programme teams at key moments including programme start-up, kick-off meetings, inception meetings, check-ins,
quality audits and spot checks, and end of programme close-out and transition.

• Lead on completion of various pre-award management processes in Concern’s Grants Management System (GMS).
Support Partnerships & Locally-led approaches
• In collaboration with the Partnership Coordinator, contribute to the mapping, assessment and support to strategic local/national partners, ensuring
transparent and equitable partnerships.
• Provide technical support to partners in programme design, MEAL, accountability and quality standards.
• Promote effective collaboration and learning between Concern and partners.

Lead Communications & Visibility
• Lead the implementation of Concern Liberia’s communications strategy.
• Support the production of case studies, research briefs and success stories to demonstrate programme impact.
• Represent Concern in national clusters, donor meetings, technical working groups and research fora as requested by the PD.

People Management & Capacity Development
• Line manages and provide strategic leadership to the PQDC Team.
• Build staff and partner capacity in MEAL related knowledge and skills.
• Foster a culture of critical thinking, systematic reflection, innovation, responsibility and shared learning.

Grant Management
• Liaise with the Programme Director, Area Coordinator and Programme Managers and other colleagues to support the completion of internal HQ
and donor reports as required
• Ensure that high quality internal and external reports are prepared with input from all departments/teams.

Role Requirements:
Essential:
• Minimum 5 years’ relevant experience in development or humanitarian programmes.
• Relevant degree (Development Studies, Economics, Social Policy, or related discipline).
• Strong technical expertise and proven experience in a MEAL coordinator level.
• Proven experience with data analysis and building capacity of others to do data analysis.
• Demonstrated experience working with and supporting partners
• Demonstrated commitment to equality, safeguarding, accountability and locally led approaches.
• Willingness to travel frequently to rural programme sites

Desirable:
• Experience in business development and proposal writing
• Experience in communications, demonstrating impact and/or donor visibility
• Experience with Feedback and Complaints Response Mechanisms

Competencies:
Technical
• Monitoring, Evaluation, Accountability & Learning (MEAL)
• Data Analysis
• Learning and Knowledge Management
• Programme Development & Design
• Proposal Writing & Donor Compliance
• Budgeting & Financial Literacy

Behavioral
• Problem-Solving & Adaptability
• Attention to Detail
• Organisational & Time Management Skills
• Strong Communication & Presentation Skills
• Cross-Cultural Competence
• Ethics, Accountability & Safeguarding Commitment

Leadership Competencies
• Strategic Planning & Alignment with Organisational Goals
• Partnership Development & Stakeholder Engagement
• Resource Mobilization & Donor Landscape Understanding
• Innovation & Learning Integration
• Teamwork & Cross Departmental Coordination
• Capacity Building & Staff Mentorin

Competencies:
Candidates are expected to demonstrate abilities in the following priority competency areas:

Managing Yourself                                                    Planning and decision-making

Individual leadership                                               Creativity and innovation

Communication and working with others        Influence, advocacy and networking

Delivering results                                                       Change

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socioeconomic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is
committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions
before the closing date.

If you have any concerns about our recruitment process and need particular assistance – for example if you have a disability e.g. a hearing impairment – please let us know and we will do our best to respond to your needs.

How to apply:
By email to: liberia.hr@concern.net with the JOB CODE 25-008-NH Programme Quality and Development Coordinator (PQDC) clearly in the SUBJECT
LINE.

By Hand to: HR Department, Concern Worldwide, Building Number-5 Andalucía’s Complex Compound Number-2, Between 6th & 7th Streets
Sinkor Beachside, Behind Home City Furniture Store, Monrovia.

JOB CODE 25-008-NH Programme Quality and Development Coordinator (PQDC) clearly indicated on the envelope.

Applications must include the following:
• JOB CODE 25-008-NH Programme Quality and Development Coordinator (PQDC)
• A letter of application stating why you believe you are the best suited for the position.
• A copy of your CV (maximum 4 pages) giving active daytime contacts.
• Names and addresses of two (2) work-related referees with professional e-mail addresses.

CLOSING DATE FOR APPLICATIONS IS 5 pm on Friday 31st October 2025.
FEMALE APPLICANTS ARE HIGHLY ENCOURAGED TO APPLY
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Safeguarding at Concern: Code of Conduct and its Associated Policies
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards
of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the
day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will
be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

Concern Worldwide is an equal opportunity employer. We welcome applications from all sections of society.
While all applicants will be strictly assessed on their individual merit, qualified women are particularly
encouraged to apply